Changeset - d287e9f595e6
[Not reviewed]
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Bradley Kuhn (bkuhn) - 10 years ago 2014-07-01 02:24:07
bkuhn@ebb.org
Flight price search must be saved and submitted: now Clarified in main policy.

In the "Easy Reference Guide", it had been noted that you must include "Your
fare search (i.e., a screen shot)" when submitting a reimbursement request.
However, the main body of the text didn't explicitly say that.

I've also reintroduced herein a list of fare search sites. We took out the
list initially because some complained that it prescribed a specific search
site. The new wording herein makes it clear that the list is a proper subset
of acceptable search sites. More can be added if folks like.
1 file changed with 8 insertions and 3 deletions:
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Travel/conservancy-travel-policy.txt
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...
 
@@ -48,387 +48,392 @@ Travelers should adhere to the following guidelines to stay In-Policy.
 

	
 
* Flights.  
 
	* Book 14 days in advance. 
 
	* Air fares within $100 of the lowest fare (using standard 
 
	  airfare search tools) are In-Policy.  Fares > $750 domestically 
 
	  and > $1,500 internationally require Conservancy's pre-approval. 
 

	
 
* Hotels. 
 
	* Hotel fares < GSA rates are In-Policy.  Visit 
 
          http://www.gsa.gov/perdiem to determine the rate for your 
 
	  destination.
 
        * Be sure the receipt from your hotel includes the dates of your
 
          stay, not just a total.
 

	
 
* Receipts.  Keep and submit PDFs of the following, as applicable:
 
	* Your fare search (i.e., a screen shot)
 
	* Your plane/rail ticket (e-confirmation of purchase is sufficient)
 
	* Your hotel/lodging invoice
 
 
 
* Per Diem. 
 
	* Use your per-diem to cover meals and incidental expenses.
 
	* Your per-diem is based on GSA guidelines.  Visit 
 
	  http://www.gsa.gov/perdiem to the determine the per-diem for your
 
	  destination. 
 
	* Try to be frugal - GSM per-diem rates are rather generous. 
 
	* When attending a conference where food is included, Do The Right
 
	  Thing and claim a lower per-diem.   
 

	
 
* Reimbursement.
 
	* To receive reimbursement, send hotel and flight/rail receipt, 
 
	  along with a list of Per Diem days and totals to 
 
          accounting@sfconservancy.org.  Refer to the Expense Report 
 
          section below for details.  
 

	
 
== Reimbursement Procedure
 

	
 
Note that reimbursements are only processed once per week.  While we usually
 
can turn around reimbursements in about two weeks' time, please be advised
 
that Conservancy officially does reimbursements on a NET-30 basis, starting
 
from the date that complete materials are received.  If this is an issue,
 
Conservancy is available to prepurchase expensive items like airline tickets
 
on your behalf, so that you don't need to be reimbursed.
 

	
 
If you seek to be reimbursed for Conservancy Project expenses, please send
 
the following, in a self contained email (with attachments as necessary),
 
cc'ing your Project Leadership Committee address (PROJECT@sfconservancy.org)
 
for Project approval:
 

	
 
  * a brief paragraph explaining what was accomplished for the project
 
    during your travel and/or with the funds being reimbursed.  This can
 
    be informal; it's just for our records to confirm the travel advanced
 
    the not-for-profit mission of both Conservancy and the project.
 

	
 
  * A brief report listing the items to be reimbursed.
 

	
 
  * Full receipt(s) for everything, unless the travel policy does not
 
    require receipts (e.g., for per diem expenses).
 

	
 
    If your receipts are in a different currency than your preferred one
 
    for reimbursement, include documentation of the rate conversion (e.g., a
 
    redacted credit card statement in your preferred currency).  Otherwise,
 
    Conservancy will use the prevailing rate for the date of the expense for
 
    conversion.
 

	
 
    Please verify that the receipts that you submit are within the attached
 
    travel policy requirements.  Note, however, that your Project Leadership
 
    Committee may have set a stricter budget than what the general
 
    Conservancy policy allows.
 

	
 
  * How you'd liked to be reimbursed. The four payment options, in order of
 
    Conservancy's preference, are:
 

	
 
    * Paypal.  For this, we need (a) the email address that is registered to
 
      the Paypal account that will receive reimbursement and (b) the
 
      preferred currency.  (Please verify that PayPal supports transactions in
 
      https://www.paypal.com/cgi-bin/webscr?cmd=p/sell/mc/mc_intro-outside[your
 
      preferred currency before choosing one].)
 
      Note that sometimes PayPal fees are assessed.  Usually we're taking
 
      funds from our PayPal balance, which means no fees appear on our side,
 
      but they may appear on yours.  It might be worth it to check the fee
 
      schedule before choosing this method.
 

	
 
    * Issue you a check in USD from a USA bank, sent to you via post.
 
      For this option, I just need your postal address.
 

	
 
    * Wire the amount in your local currency to your bank account in your
 
      country.  For this option, I need as much of the following information
 
      as it's possible for you to collect.  While some of this information
 
      isn't always needed, the more I have, the less likely there will be
 
      problems with your wire.  I note below in parenthesis which fields are
 
      mandatory, which varies based on where you are in the world.
 

	
 
                  SWIFT and/or BIC Code (mandatory for non-USA wires)
 
                  ACH or ABA routing number (mandatory for USA wires)
 
                  Account Number  (absolutely mandatory)
 
                  Full Name of the Account Holder  (absolutely mandatory)
 
                  Full Address of Account Holder
 
                  Bank Name
 
                  Bank Address
 
                  Tax ID of account holder (mandatory for Colombia)
 
                  Phone Number of account holder (mandatory for Colombia)
 
                  IBAN (if available, *required* for EU countries)
 
                  BSB Code (mandatory for Australia, not required elsewhere)
 
                  Preferred Currency (absolutely mandatory)
 

	
 
      Note that if there is an intermediary bank involved in the USA, you
 
      should provide all this information for both the intermediary bank
 
      and the final bank.  Note in particular that if the intermediary
 
      bank is in the USA, an ACH or ABA routing number is absolutely
 
      mandatory.
 

	
 
    * Issue you a check in your local currency, sent to you via post.  For
 
      this option, I just need your postal address and what currency you
 
      want.
 

	
 
Project Leadership Committees: when you see emails of this nature, please
 
be sure to have your designated Representative review the materials and
 
send an approval message to Conservancy.
 

	
 

	
 
== Project Leadership Committee Review
 

	
 
Conservancy foresees the need for periodic reasonable exceptions to
 
this Policy.  Persons working on behalf of a specific Project seeking
 
an exception to this Policy must petition their PLC to obtain written
 
approval from Conservancy authorizing the exception.  Persons working
 
directly on behalf of Conservancy must seeking an exception to the
 
Policy must obtain written approval from Conservancy authorizing the
 
exception. 
 

	
 
PLCs are responsible for creating procedures for requesting exceptions, 
 
and submitting to Conservancy reimbursement requests associated with
 
their respective Projects.  PLCs are also responsible for making available
 
a list of required response times for inquiries, including but not
 
limited to, the following two cases
 

	
 
* a specific number of days to respond to regular reimbursement requests,
 
and
 

	
 
* a specific number of days to respond to pre-authorization requests.
 

	
 
PLCs are also responsible for monitoring the available balance in their
 
Project Fund, and for granting or refusing approval for travel expense 
 
requests based on an assessment of the funds available and of any
 
outstanding contracts payable.  PLCs are not to approve travel expense 
 
requests when their Project does not have sufficient funds to cover the 
 
expense.  If a PLC has any questions regarding whether their Project has 
 
sufficient funds to cover a Traveler's expense request, the PLC should 
 
contact Conservancy.
 

	
 
== Transportation
 

	
 
=== Overall transportation Cost
 

	
 
Domestic transportation costs greater than US$750 requires Conservancy 
 
approval prior to booking, even if all other Policy conditions have been 
 
met.  International transportation costs greater than US$1,650 requires 
 
Conservancy approval prior to booking, even if all other Policy conditions 
 
have been met.
 

	
 
=== Advance Purchase
 

	
 
Tickets for travel by air or rail (excluding commuter train and subway) 
 
should be booked at least 14 days in advance; any travel booked less than 
 
14 days in advance requires written pre-authorization by Conservancy.  
 
Tickets for travel by air or rail beyond 365 days in advance also require 
 
written pre-authorization by Conservancy.
 

	
 
=== Air Travel
 

	
 
==== Class of Service
 

	
 
Coach and/or Economy Airfare is the only acceptable class for all flights
 
(domestic and international) unless a PLC provides a special exception and
 
a valid reason (such as a need for business class due to a documented
 
medical reason) to Conservancy for written approval.  Travelers may select
 
their airline of choice (e.g., for the purpose of collecting airline miles
 
and rewards), provided that the resulting air fare otherwise meets the
 
requirements of this Policy.  Travelers should not book out-of-Policy trips
 
(and thus pay a higher fare) in order to qualify for a mileage upgrade.
 

	
 
==== Advance Purchase
 

	
 
Air travel should be booked at least 14 days in advance; any travel booked
 
less than 14 days in advance requires written pre-authorization by
 
Conservancy.  Flights beyond 365 days in advance also require written
 
pre-authorization by Conservancy.
 

	
 
==== Low Fare
 

	
 
Conservancy aims to balance cost savings with convenience and considers
 
flights that are within US$100 of the lowest logical fare to be within
 
Policy.  Any flights greater than US$100 over the lowest logical fare
 
require written pre-authorization by Conservancy. PLCs shall use standard
 
air fare search sites for determining the baseline lowest fare.
 
Policy.  Any flights greater than US$100 over the lowest logical fare require
 
written pre-authorization by Conservancy.  PLCs shall use standard air fare
 
search sites for determining the baseline lowest fare.  The PLCs and/or the
 
traveler must submit the output (such as a screenshot or printout from the
 
browser) of a online fare search as part of documentation in airfare pricing.
 
Any widely-recognized airfare search site is acceptable, including sites such
 
as http://orbitz.com[Orbitz], http://kayak.com[Kayak] or
 
http://hipmunk.com/[Hipmunk].
 

	
 
==== Reasonable Flights
 

	
 
Conservancy asks that Travelers allow for flexibility with respect
 
to departure times during a desired day of travel, as well as longer
 
trips in order to reduce cost.  However, Conservancy does consider
 
flights with two or more connections as unreasonable and does not
 
expect Travelers to consider those flight options to be reasonable.
 

	
 
==== Excess Baggage
 

	
 
Should a team member travel on an airline that charges for a single piece
 
of checked baggage, such a baggage expense is eligible for reimbursement.
 
Team members are responsible for charges on any baggage beyond a single
 
piece, unless that additional baggage is materials specifically related to
 
the Project's and Conservancy's mission (i.e., bringing t-shirts and other
 
promotional materials to an event).
 

	
 
==== Out-of-Policy Bookings
 

	
 
All air travel not adhering to the above Policies are considered Out-of-Policy
 
and require written pre-authorization by Conservancy's Executive Director.
 

	
 
==== Cancellation Fees
 

	
 
Cancellation fees and other penalties incurred result of a change
 
of plans are reimbursable at Conservancy's discretion.  In general,
 
Conservancy shall reimburse such fees if the Traveler can submit a
 
valid reason for the change of plans.  Acceptable reasons include Conservancy
 
and/or the PLC canceling or altering the trip or unexpected delays
 
in flight connections.  In instances where these fees are incurred
 
without adequate explanation, Conservancy reserves the right to refuse
 
to reimburse the cost of the fees. 
 

	
 
=== Other Transportation
 

	
 
==== Ground Transportation
 

	
 
Ground transportation necessary as part of authorized Project trips
 
is considered to be a reasonable expense.   Public ground transportation,
 
such as taxis, shuttles, buses and municipal transit, are generally
 
the most cost-effective options and are the standard for eligible
 
ground transportation reimbursements.  All car rentals require pre-authorization
 
by the PLC or by Conservancy's Executive Director.  When car rentals
 
have been pre-approved, the rental of compact cars is encouraged;
 
mid-size vehicles are authorized when necessary (e.g., when compact-sized
 
vehicles are not available or the number of passengers or volume of
 
baggage makes a compact vehicle impractical). 
 

	
 
==== Rail Transportation
 

	
 
Rail transportation as a means of travel for an authorized Project
 
trip is considered to be a reasonable expense.  All rail transportation
 
must be in economy and/or coach class.
 

	
 
==== Use of Personal Vehicles
 

	
 
When circumstances require Travelers to utilize their personal vehicles
 
for Project purposes, they can be reimbursed at the current USA IRS
 
rate per mile, plus any related parking expenses and toll fees.  Drivers
 
are encouraged to find the lowest cost reasonably parking area nearby
 
their destination.
 

	
 
== Lodging
 

	
 
Travelers are expected to be cost-conscious and prudent when booking
 
lodging for approved trips, and to verify that rates are within the
 
established per-diem rates for the geographic area of travel.
 

	
 
If the cost per-diem of lodging chosen by the Traveler and/or the PLC
 
exceeds the
 
http://www.gsa.gov/perdiem[United States General Services Administration's Per Diem calculator]'s ``Max lodging'' column and/or
 
http://aoprals.state.gov/web920/per_diem.asp[United States Department of State's ``Foreign Per Diem Rates by Location'' calculator]'s 
 
``Maximum Lodging Rate column'' for the given location (per Traveler), the Traveler
 
and/or the PLC *must* obtain written
 
pre-approval from Conservancy and the PLC before booking the hotel.  If
 
written pre-approval is not sought or is not granted, Conservancy will only
 
reimburse up to the amount in the rate table above.
 

	
 
Lodging documentation submitted as part of a reimbursement request must
 
include a copy of the hotel invoice detailing all charges (credit card
 
receipts *alone* are unacceptable).  In particular, since Conservancy only
 
reimburses for room charges (plus relevant taxes and fees) for the necessary
 
travel dates, the receipt from the hotel must clearly show the dates of stay,
 
and separately list room charges and any food or service charges.
 
Conservancy will not reimburse Travelers for any costs associated with an
 
upgrade of room accommodations.
 

	
 
In some cases, Conservancy, upon consultation with the PLC, may decide to
 
book lodging on behalf of Travelers.  In this case, Conservancy-booked
 
lodging is always considered In-Policy.
 

	
 
== Other Reimbursable Expenses
 

	
 
Conservancy will reimburse persons for Project-related expenses that
 
are incurred while traveling on approved Project business and/or approved
 
Conservancy business. Only necessary, ordinary and reasonable expenses
 
are eligible for reimbursement, and only those categories of expenses
 
listed in this document qualify. 
 

	
 
=== Meals and Incidental Expenses
 

	
 
==== Overview
 

	
 
Travelers can submit for a per diem for meals and incidental expenses
 
for every day of a trip devoted to Project- and/or Conservancy-related
 
mission work, including the day(s) of travel itself.  Maximum per diem
 
rates for travel within the United States shall be based on the
 
http://www.gsa.gov/perdiem[United States General Services Administration's Per Diem calculator],
 
using the ZIP code of the travel destination.  For example, a Traveler
 
based in Palo Alto, CA heading to a conference in Atlanta, GA (with
 
a layover in Dallas, TX each way) will use the ZIP code of the destination
 
in Atlanta to calculate the maximum per diem for the entire trip,
 
including days of travel.
 

	
 
Maximum per diem rates for locations outside
 
of the United States shall be based on the
 
http://aoprals.state.gov/web920/per_diem.asp[United States Department of State's ``Foreign Per Diem Rates by Location'' calculator]'s ``Meals & Incidental Expenses'' (M&IE) column,
 
using the name of a listed city closest to the travel destination.
 
For example, a Traveler based in Palo Alto heading to a conference
 
in London, England (with a layover in New York City) has a maximum
 
per diem of the M&IE per diem listed London for the entire trip,
 
including days of travel. 
 

	
 
These per diem rates are the maximum daily rate Travelers can claim.  If a
 
conference has provided food, or food is provided in some other form, or
 
the costs the Traveler incurs are lower than this rate, then the Traveler
 
should reasonably reduce their per diem claim.
 
In addition, Conservancy generally encourages Travelers to be conservative with per
 
diem submissions, and consider asking for less if the full per diem
 
amounts allowed were not used during travel.
 

	
 
PLCs and/or Conservancy have the authority to set lower per diems
 
than those generated by the calculators above.  In those instances,
 
Travelers will only be able to submit for the lower per diems. 
 

	
 
==== Group Meals
 

	
 
For groups of Travelers on an In-Policy trip, each Traveler should
 
pay for his/her own meals, seeing as all participants will have an
 
opportunity to submit for separate per diems after the trip. 
 

	
 
For clarification purposes, this Policy does not relate to planned
 
group events that include meals and/or refreshments (e.g., a PLC-organized
 
conference that includes lunch for all attendees).  Further, PLCs and/or
 
Conservancy retain the right to allocate a separate budget for anticipated
 
large group meals beyond the individual per diem limits of each Traveler,
 
provided that they are within the PLC's technical objectives and/or
 
Conservancy's mission.  Travelers anticipating a need to cover such
 
a large group meal should seek pre-approval from his/her PLC and/or Conservancy
 
for such expenses before the trip. 
 

	
 
For any such group meal, Conservancy will require a written paragraph
 
summary of the meeting, indicating what was accomplished for the Project's
 
and Conservancy's mission.
 

	
 
==== Meals For Organizational Development
 

	
 
Travelers may occasionally have the need to invite third parties,
 
e.g., prospective donors, contributors, community members, etc., to
 
meals in order to further a PLC's technical direction and/or Conservancy's
 
mission.  Conservancy recommends that Travelers seek pre-approval from
 
their PLC and/or Conservancy for such meals.
 

	
 
For any such organizational development meal, Conservancy will require a
 
written paragraph summary of the meeting, indicating what was accomplished
 
for the Project's and Conservancy's mission.
 

	
 
==== Phone Call Charges Part of Per Diem
 

	
 
Charges for personal phone calls (e.g., made from a hotel, or via
 
a mobile phone in international travel) are not reimbursable as an
 
expense separate from the allocated per diem. 
 

	
 
==== Currency Conversion Charges Part of Per Diem
 

	
 
Any fees associated with currency conversion are not reimbursable as a
 
expense separate from the allocated per diem.
 

	
 
=== Conference Registration Fees
 

	
 
Conservancy will reimburse conference registration fees up to $100 per day
 
for Travelers on approved Project business and/or approved Conservancy 
 
business.  For example, a $250 registration fee for a 3-day conference is
 
In-Policy; however, a $225 registration fee for a 2-day conference is not. 
 

	
 
Travelers seeking reimbursement for registration fees that exceed $100 per 
 
day must obtain prior approval from Conservancy's Executive Director.  
 

	
 
=== Internet Access
 

	
 
Internet access/wi-fi fees charged by a hotel are reimbursable, provided
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