diff --git a/conservancy_beancount/reports/accrual.py b/conservancy_beancount/reports/accrual.py
index f829f1115652cfde05953b6d4c3e5340ff05724d..b0bb9828b4fc807ac037b9db84efe301abf08551 100644
--- a/conservancy_beancount/reports/accrual.py
+++ b/conservancy_beancount/reports/accrual.py
@@ -222,7 +222,7 @@ def outgoing_report(groups: PostGroups,
         else:
             requestor_name = (
                 rt_requestor.get('RealName')
-                or rt_requestor.get('CF.{payment-to}')
+                or ticket.get('CF.{payment-to}')
                 or ''
             )
             requestor = f'{requestor_name} <{rt_requestor["EmailAddress"]}>'.strip()
diff --git a/setup.py b/setup.py
index 4968bbe06e64393d29b76984a6c3bce9caaa9ec8..73df53a8a318c26af73d576a1752263b2923b9ee 100755
--- a/setup.py
+++ b/setup.py
@@ -5,7 +5,7 @@ from setuptools import setup
 setup(
     name='conservancy_beancount',
     description="Plugin, library, and reports for reading Conservancy's books",
-    version='1.0.3',
+    version='1.0.4',
     author='Software Freedom Conservancy',
     author_email='info@sfconservancy.org',
     license='GNU AGPLv3+',