Changeset - f5aaaca4ec52
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Bradley Kuhn (bkuhn) - 10 years ago 2014-03-21 01:40:25
bkuhn@ebb.org
Wordsmith
1 file changed with 2 insertions and 2 deletions:
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compliance-guide.tex
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@@ -768,26 +768,26 @@ ultimately secondary to those goals.  Second, there are ``for-profit
 
enforcers'' who use the GPL as a either a crippleware license, or sneakily
 
induce infringement merely to gain proprietary licensing revenue.
 

	
 
Note that the latter model \texit{only} works for companies who hold 100\% of
 
the copyrights in the infringed work.  As such, multi-copyright-held works
 
are fully insulated from these tactics.
 

	
 

	
 
\section{Communication Is Key}
 

	
 
GPL violations are typically only escalated when a company ignores the
 
copyright holder's initial communication or fails to work toward timely
 
compliance.  We urge accused violators to respond very promptly to the
 
initial request.  As the process continues, follow up weekly with the
 
compliance.  Accused violators should respond very promptly to the
 
initial request.  As the process continues, violators should follow up weekly with the
 
copyright holders to make sure everyone agrees on targets and deadlines
 
for resolving the situation.
 

	
 
Ensure that any staff who might receive communications regarding alleged
 
GPL violations understands how to channel the communication appropriately
 
within your organization.  Often, initial contact is addressed for general
 
correspondence (e.g., by mail to corporate headquarters or by e-mail to
 
general informational or support-related addresses).  Train the staff that
 
processes such communications to escalate them to someone with authority
 
to take action.  An unknowledgable response to such an inquiry (e.g., from
 
a first-level technical support person) can cause negotiations to fail
 
prematurely.
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